Malindo Air Cancellation Policy
In any case if you decide to cancel your flight and ask for refund via Call Center or visit Website for E-Ticket Refunds/ Exchanges/ Re-issues.
In the Malindo Air General Conditions of Carriage, Item 1 E-Ticket Cancellation and Refund stated the following :
Please contact our Call Center or visit our Website for E-Ticket Refunds/ Exchanges/ Re-issues.
Notice: Carriage and other services provided by the carrier are subject to General Condition of carriage which are hereby incorporated by reference
If the Passenger’s journey involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of carriers for death or personal injury and in respect of loss or damage to baggage.
Please note that this ticket is further subject to all other terms and conditions of carriage as given below, which are deemed to be Incorporated herein.
Eventhough, there is no details explanation given on whether the consumer will get refund for any flight cancellation, we will believe that Malindo Air will look into refund request on case to case basis. Should you have any request for fare refund, read Malindo Air Cancellation Policy and contact them in writing.
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